Learning for Week 2 - ITEC610

Some additional thoughts:

• There seems to be a consensus that Linux, despite its current challenges and lack of support, may one day represent a legitimate challenge to the Windows domination. Here's to hoping that happens, as it will encourage better software development and technical progress.
• RAID is an extremely popular storage solution that sees increased usage with developing hardware support. As more and more data live exclusively in soft-copy, this built-in redundancy will be very important.
• Paper is still everywhere in offices around the world. Yes, we are reducing the amount produced every day. Yes, we are looking to digitize an increasing amount of content. No, paper isn't going anywhere anytime soon.
• Processor technology is moving at an incredible pace. With the number of cores increasing, and the size decreasing, the processor market is looking to heat up in the coming 12-24 months. Bring on Moore's Law!
  

Yup, this qualifies as "Kind of a Big Deal"

Excel 2007 performs some calculations incorrectly! This is bad news for businesses moving over to the Office 2007 suite. Also, if you're in ITEC620 concurrently with the 610 course, the discussion in the link has some binary/floating point references that are very timely. Wow... this is a big botch for the Microsoft camp!

Neat new Firefox extension

Quick download: Tab Effect for Firefox. Adds a spinning-cube aesthetic when you change tabs. Very fun, very slim, very chic. Download it here.

Letter to Microsoft

OK, so let's make the wild assumption that we don't all love Microsoft. Have you ever been so incensed with their mediocrity that you wanted to write a letter? What would you say? Here's what I would say (this also just so happens to be part of an ITEC610 assignment):

To Whom It May Concern:

I have been a user of Microsoft products for more than a decade. During this period I have been, at times, both delighted and disgusted with your software offerings. There were certainly instances of total elation – such as that offered by the stability and utility of Windows XP SP2. Lately, however, I have encountered a series of difficult disappointments that summarily led me to write this letter. In contemplating potential ways to improve the quality of your software offerings, I have developed four broad suggestions: make your software products cheap, of high quality, competitive, and transparent.

First, you must continue to find cost efficiencies in your production methods so as to bring cost savings to the consumer. Your core products, including Office and Windows, are prohibitively expensive for some users. An operating system that costs more than $400 (in the case of Windows Vista Ultimate) borders on the ridiculous; so too does paying more than $300 for an office suite. With the availability of viable open-source options becoming increasingly common, it may behoove you to exercise better control over your software production and development – and then pass said savings onto those who depend on your products.

Second, I think it is vital that you improve the quality of your offerings. When Windows Vista was launched earlier in 2007, it arrived with a host of problems. From miscellaneous bugs to broken features and a dearth of drivers, Vista was provided to consumers as a half-baked package. The issue could not have been development time, as there was already a significant investment in this area. The new Office 2007 suite is another salient example, as the problems with its OOXML format compatibility are well-documented and continue to cause consumer frustration. The lesson here is simple: don’t release products that are not ready; don’t release products that require a service-pack update to be useful; and don’t release products that cause significant headaches for those for whom the software was designed.

Microsoft products used to dominate their respective software domains because they were superior to competitive products; the popularity of Word over WordPerfect is a good example. However, in recent times this has not been the case. As a third recommendation, I plead that you spend more development dollars to create competitive, first-class products. Internet Explorer, for instance, continues to see its market share dwindle because of superior open-source products such as Firefox or Opera. The Windows market is being threatened by various user-friendly versions of Linux, all of which run leaner than the resource-intensive Vista OS. Microsoft Office has suffered significant blows, most recently having its OOXML standard rejected by the ISO. Meanwhile, arguably equal or better products such as OpenOffice or Google Documents will erode market share. Microsoft, you must re-emphasize quality and competitiveness in your software designs, so that we consumers choose them because they are superior – not because they are the most widely available.

Finally, you must encourage transparency in your operations and software development. The most recent spat over Microsoft Windows Automatic Update, wherein the software would retrieve updates despite users’ settings to the contrary, brings this issue into sharp relief. Your market position allows you to do many things, one of which is the unfortunate ability to act in a monopolistic or autocratic manner. This behavior should be avoided, as it creates the sense that your software products are created without any genuine regard for the user. If an individual chooses not to invoke automatic updates, than he or she should have the right to instruct the software accordingly. This has happened in other cases, as evidenced by your recent loss in a European Union court over Windows Media Player. Apparently, your media software has gained an unfair market position due to its inclusion in Windows, and the difficulty users endure in disabling the software.

As a corporate entity, Microsoft, you are perhaps one of the great leaders. Your performance in the marketplace and ability to maintain a leadership position are certainly enviable. Your actual software offerings, however, have become somewhat lackluster while other corporate ambitions are satisfied (Xbox, the Zune player, etc). In considering the four measures suggested above - decreased cost, increased quality, enhanced competitiveness, and a focus on transparency – you may be able to regain the reputation and luster that your products once had. Your recent admission that OEM computer manufacturers may now voluntarily downgrade to XP signals that something is wrong with your current offerings. I implore you to consider these and other valuable suggestions, as they may help re-establish Microsoft as a credible, deserving industry leader rather than simply a leader in spite of itself.

Sincerely,

Terry G

Diary Entry for 2017

Ever wonder what our days will look like ten years from now? I did, and here's a hypothetical entry for a "typical" Monday...

Terry’s Diary Entry for Monday, 25 September 2007

Wow, today was a crazy day. Then again, when don’t I have a crazy day? It’s probably better to start by outlining everything that went on today:

6:05am – Woke up late for work again. The fiber-optic connection to my alarm clock was loose again, and it failed to load my favorite streaming station at 5:30; hence the panicked hustle out of bed.

6:10am – At least the shower temperature unit was working right. Remember when we used to have to guess at the water temperature? It’s too chilly for that this time of year; good thing I can just punch in the temperature and go!

7:00am – On the way out of the door, I decided to check the fridge for some breakfast. The front display said that I was out of orange juice, but I still don't trust the RFID readers on these new “inventory management” refrigerators. Sure enough, there was the OJ right on the door. I’ll have to get Best Buy to take a look at that…

8:00am – Finally made it to work. The alertness sensor in my BMW kept going off (must be more tired than I thought). Good thing for the lane-drifting display too – it was a little overcast, and difficult to see the road markers without a little help. One extra bonus – those new computer-regulated throttles (coupled with dynamic cylinder deactivation and variable power delivery) helped me get 45mpg on the way in!

9:30am – Unlocked my tabletop LCD display after chatting about the game last night with Derek. Instantly all of the reminders I had set on Friday started popping up, blinking, and twirling around on my desk. Sure, this beats the little windows we used to get in Office (remember Microsoft Outlook?), but it’s much harder to ignore the screen built into your desk. Anyway, I sorted through my drawer for my laser pen and went to work. It took me more than an hour to send all of my notes around to the office. At least now I can just write people’s names on the top of my memos and send them off. No more remembering e-mail addresses!

10:45am – After shuffling all of my papers (funny we still use papers to describe 8” virtual memos floating in our LCD desktops) into the appropriate folders, I decided to bring up my I2 (Internet 2, for those living under a rock) arena. We used to call these programs “browsers,” but with the 3D interface I think the “arena” nomenclature was much more appropriate. Anyway, as I’m browsing ESPN’s virtual sports shop (even trying on some new jerseys after loading in my personal 3D measurements), I see my buddy from Accounting at the other end of the “store.” There goes another 30 minutes wasted!

12:30pm – Now I was getting hungry. I grabbed my LifeBox from my bag and headed down to the street café. I’m not sure how I lived without my LifeBox before; I mean, with a 1.5 gigapixel camera, 15TB music player (compatible with the new lossless Advanced Music Format compression), I2 arena portal, and LD communicator capability in one device, how could you not love it? And it’s so small – the pico-projector open-air display eliminated the need for bulky LCDs, so it’s only ½” thick by 3” wide and 4” tall. I throw it in the LB pocket in my jeans and forget about it!

12:45pm – I got to the café and scored a sandwich. The auto-scanner for our credit chips was out, so we had to get our hands scanned individually as we left the restaurant – what a pain! At least the machines stopped announcing balances after each transaction; that was awkward on an off-pay week!

1:25pm – After eating, I noticed that my chip was blinking blue (Jenna’s color), so I knew she was nearby. I tried to sent her a quick note, but she must have had hers turned off. Extra insulting since she knows she shows up on the GPS. Oh well, hopefully I’ll get a chance some other night to make up for Wednesday…

4:30pm – What a slow afternoon! Our enterprise software never ran into a bug it couldn’t auto-patch, so I barely had anything to do. I swear, we all thought intelligent self-healing software would be great, and I guess it is. But look what it’s doing for my productivity! We even had someone in Finance overwrite the past five weeks of data with a bad video presentation. No worries – the software noticed the glitch and dynamically restored all of the files from six minutes prior.

I did monitor the Production staff’s machines to ensure that the organic hardware updates went smoothly, and it appears that they did. All of their hard drives re-configured their storage arrays to comply with the new PVFS (Post-Vista File System) standard. Gained an extra 2TB out of each drive by making the switch!

7:45pm – After my drive home, I had a very long and very intense LD call with Jenna. I know these pico-projectors are lifesavers for aesthetics, but it’s so hard to hide your emotions when the other persons’ face is floating a few feet in front of you. Anyway, bad times there. I tried to turn on my MPC to see what was on, but none of the networks had any content worth watching. Guess I’ll pop in another HD-BRD disc and waste the night (glad I waited by the way on buying that video unit for the MPC. With HD-DVD and Blu-Ray merging together, the format war has officially ended).

9:30pm – Going to bed. The fridge must have realized I have OJ while I was gone today; too bad it’s empty! Fixed the fiber connection on the alarm clock. I’m hoping to catch that DJ out of LA before bed, but I’m so tired I’ll probably skip it. Oh, and I love this new wireless-enabled mattress. As soon as I lay down, it tells my bedroom MPC to lower the lights and load an old Postal Service album. It even tells my coffee maker to confirm brewing for the next morning. Well worth the money!

Oh well, it was a crazy day, but I made it. Guess I’ll tackle it all again tomorrow! In the mean time, I’ll dream about the day when they’ll come out with IT stuff that’s actually cool…